MESSAGE TONE AND CLARITY RECORD Message or phrase I am checking: Literal information it gives: Tone I intend, or the part I do not understand: Exact cue and the sentence it applies to: What the cue is commonly used to signal: What I still cannot establish from it: Reader and shared context: Known communication preference, if any: Action, deadline or other detail to state: Plain wording or clarification I will use: Response or clarification received: Keep a quoted cue with the words it labels. Use actual words for essential instructions. A stated intention does not establish how another person received the message. Leave another person's feelings unresolved when the message does not establish them.